Terms of service
1. Account Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. [1]
- Accuracy of Information: You agree to provide true, accurate, current, and complete information when creating an account or checking out on our Site. [1]
- Account Security: You are entirely responsible for maintaining the confidentiality of your account login credentials, passwords, and restricted access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account. [1, 2, 3, 4, 5]
- Termination: We reserve the right to refuse service, terminate accounts, or edit content in our sole discretion if we suspect unauthorized, illegal, or fraudulent activity. [1, 2]
2. Pricing and Payment
All prices listed on the Site are stated in Indian Rupees (INR) and are inclusive of applicable taxes (such as GST) unless explicitly stated otherwise. [1, 2, 3, 4, 5]
- Price Changes: Prices for our products are subject to change without prior notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service. [1, 2]
- Payment Methods: We accept payments through integrated third-party payment gateways supporting Credit/Debit Cards, Net Banking, Unified Payments Interface (UPI), and select digital wallets. [1, 2, 3]
- Cash on Delivery (COD): If COD is available for your pin code, an additional handling fee of [INSERT AMOUNT OR "NONE"] may apply. You agree to pay the exact invoice amount in cash to the logistics partner upon delivery. [1, 2]
3. Product Descriptions and Accuracy
We make every reasonable effort to display the colors, specifications, and images of our products as accurately as possible.
- Display Variances: We cannot guarantee that your computer monitor or mobile screen's display of any color or texture will be 100% accurate.
- Errors and Omissions: Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. [1, 2, 3]
- Right to Correct: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). [1, 2]
4. Order Acceptance and Cancellation
The receipt of an order confirmation email does not constitute our acceptance of an order or an offer to sell.
- Verification: We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. This may include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
- Notice: If your order is canceled after your payment gateway account has been charged, we will issue a credit/refund to your original payment source within [INSERT NUMBER] business days. [1, 2, 3]
5. Shipping and Delivery
Our shipping timelines and processes are designed to deliver your products safely across covered regions in India. [1]
- Dispatch Timelines: Orders are typically processed and dispatched within [INSERT NUMBER] business days of order confirmation.
- Delivery Windows: Estimated delivery timelines range from [INSERT NUMBER] to [INSERT NUMBER] business days depending on your geographic location and pin code serviceability.
- Delays: While we partner with reputable third-party logistics firms, we are not legally responsible for unexpected transit delays caused by extreme weather conditions, strikes, natural disasters, national holidays, or incorrect shipping addresses provided by the buyer. [1, 2, 3, 4]
6. Returns and Refunds
Your shopping experience is backed by our dedicated consumer protection guidelines.
- Eligibility Window: You must initiate a return or exchange request within [INSERT NUMBER] days from the date of delivery.
- Product Condition: To be eligible for a return, your item must be unused, unwashed, undamaged, and in the same condition that you received it. It must also be in its original packaging with all product tags intact.
- Process: To request a return or report a damaged/defective product, you must email us at [EMAIL ADDRESS] along with unboxing video proof or photographic evidence.
- Refund Issuance: Once the returned product passes our inspection, refunds will be initiated to your original bank account or payment method within [INSERT NUMBER] business days. [1, 2]
7. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are strictly prohibited from using the Site or its content:
- For any unlawful or illegal purpose under Indian penal codes.
- To solicit others to perform or participate in any unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To upload or transmit viruses, malware, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
- To collect or track the personal information of others or scrape the website for commercial gains. [1, 2, 3, 4, 5]
8. Limitation of Liability
In no case shall [STORE NAME], our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. [1, 2]
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product. [1, 2]
9. Governing Law (Indian Jurisdiction)
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, construed, and enforced in accordance with the laws of India. [1, 2, 3, 4]
Any disputes, claims, or legal proceedings arising out of or in connection with these Terms, the use of the Site, or purchases made through the Site shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE - e.g., New Delhi, Delhi], India. [1, 2, 3]
10. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. [1, 2, 3]
11. Contact Information
Questions about the Terms of Service should be sent to us at: